We will continue to update this page with available community resources. If you know of a resource that will benefit our seniors, those with disabilities or special needs please email megan@elderlawetn.com.

Screening/Testing

COVID-19 Assessment Sites

Visit the TN Department of Health for a comprehensive list of COVID-19 Assessment sites by county. Locations are added daily.

GoodRx

A free resource available to find out if you should be tested for COVID-19.

Helpful Information

Medicare

Medicare has temporarily expanded its coverage of telehealth services to respond to COVID-19.

Knoxville Utilities Board

KUB is suspending utility disconnections for people who fall behind on payments.

Department of Human Services

TN Department of Human Services is offering emergency cash assistance for eligible families significantly impacted by Covid-19.

JOBS4TN.GOV

Visit JOBS4TN.GOV to file for re-employment assistance in Tennessee.

211 Call Support

Contact 211 Call Support for housing, food insecurity, employment, and other issues.

U.S Department of Labor

For information on federal COVID-19 assistance laws, visit the U.S Department of Labor.

Senior Care Calls

CAC Office on Aging has launched a new program in response to the COVID-19 crisis – Senior Care Calls.  If you know someone that is homebound, isolated, and/or lonely, they have volunteers who can assist by providing a weekly call to provide wellness checks and social support. A Referral Form can be completed here.

Helpful Links

Food Security

The Love Kitchen

(865) 546-3248
Lunch – Wed/Thurs, 1:30pm – Hot meal
Food Pantry – Wed, 4:00pm – Non-perishable items

FISH Hospitality Pantry 

Northwest Knox (NW)
(865) 971-4000
Tues/Thurs/Every 4th Sat, 10:00am – 1:00pm
Perishables, non-perishables

East Knox (E)
(865) 522-3474
Mon/Wed, 10:00am – 1:00pm
Perishables, non-perishables

South Knox (S)
(865) 577-9600
Wed/Fri, 10:00am – 1:00pm
Perishables, non-perishables

Smokey’s Pantry

(865) 236-1235
Tues during Fall/Spring Semesters at UTK, 4 – 6pm
Perishables, non-perishables

Shepherd of Hope Food Pantry

(865) 966-9626
1st Mon of month, 3 – 5pm/3rd Mon of month, 3 – 7pm
Non-perishables

Second Harvest Food Bank

(865) 521-0000
Hours and food provided varies by program – See www.secondharvestetn.org/programs

Knoxville Dream Center – Mobile Food Pantry

(865) 688-9636
Hours and food provided varies by program – See www.knoxvilledreamcenter.org/food-truck

Food in the Fort – Redeemer Church of Knoxville

(865) 524-4552
4th Wed of each month, 9 – 11am
Non-perishables

Washington Pike United Methodist Church

(865) 523-0603
Thurs, 9 – 11am
Non-perishables

Christ United Methodist Church

(865) 922-1412
Mon/Tues/Thurs, 10:00am – 2:00pm
Non-perishables

Farragut Christian Church

(865) 966-5224
Thurs, 6 – 8pm
Bags of non-perishables (2 bags per family per month)

Faith Promise Church (Pantry of Promise)

(865) 251-2590 x 3002
3rd and 4th Tues of every month, 6 – 7:30pm
Non-perishables

Ladies of Charity – Knoxville

(865) 247-5790
Mon-Fri, 9:30am – 4pm
Non-perishables

Grocery Stores

**Many stores are no longer allowing you to bring in reusable shopping bags.**

Aldi

On Tuesdays and Thursdays, the store will open one hour before opening to the public (store hours vary by location) for seniors, pregnant women, and customers with compromised immune systems.

Big Lots

Designated the first hour of each day for senior citizens and “those most vulnerable to this virus”.

Butler and Bailey

Tuesday and Saturday mornings from 8am until 9am are reserved for the elderly and high risk people to shop.

Costco

On Tuesdays and Thursdays, members 60 and older can shop from 8 to 9a.m. at all locations except Business Centers.

Dollar General

The first hour of each day is designated for seniors to shop.

Food City

Designated special shopping hours to customers 65 and older and those with underlying health conditions. 7-8am  Food City is also planning to hire 2,500 additional full-time and part-time associates. Click here to learn more.

Food Lion

Mondays and Wednesdays from 7-8am is designated for compromised shoppers.

Fresh Market

Designated special shopping hours for seniors and other individuals most at risk. 8-9am M-F

Ingles

Tuesdays and Wednesdays from 7am-8am are designated for seniors, first responders, and those with compromised immune systems.

Kroger

From Monday thru Thursday, the first hour of opening (7-8am) is designated for seniors and those with compromised immune systems.

Pratt’s Country Store

While not offering a senior shopping hour, they are offering curbside pick-up. Order and pay by phone or when you arrive to pick-up.

Price Less Foods

Open from 7am-10pm. No senior shopping hours have been specified.

Publix

Tuesday and Wednesday mornings from 7 to 8 a.m. are designated for seniors 65+. The pharmacy will also open at 7am during that time for seniors.

Sam’s Club

Stores are open two hours early (7am-9am) on Tuesdays and Thursdays for members who are seniors, have disabilities, or compromised immune systems. Members have the choice to shop inside during these hours or place orders from their cars in a designated parking location outside the store to be picked out by a Sam’s Club employee.

Save-a-Lot

The first hour of opening from 8am-9am is designated for seniors.

Target

Every Tuesday and Wednesday, the first hour the store is open is designated for “vulnerable guests”.

The Village Mercantile

They are open from 10am-5pm, and while they said they do not have set senior hours, they recommend shopping before noon when there is less of a crowd.

Three Rivers Market

They do not have senior set hours, but they recommend that seniors come in from 8am-9am when the store is less crowded.

Trader Joe’s

The first hour of daily shopping is reserved for senior customers, from 9 to 10 a.m. 

UGO

Open from 9am-7pm daily, except for Sundays when their store hours are 12-6pm. They are not currently offering a senior shopping hour, but they recommend to shop during morning hours when less busy.

Walgreens

On Tuesdays, seniors and their caregivers or immediate family members are invited to shop from 8 to 9 a.m.

Walmart

From March 24- April 28, every Tuesday will be designated to customers 60+ to shop one hour prior to store opening.

Whole Foods

Customers 60+ are invited to shop one hour prior to store opening.

Delivery/Pick-up

Delivery Assist 865

Delivery Assist 865 is willing and able to pick up groceries, medicines, pet foods, or any other basic necessity. This is a delivery service only.

Knoxville Supply Run

Facebook group for those who need assistance during the COVID-19 outbreak.  They can help get supplies and groceries during this time.

Senior Directory East Tennessee

They will help seniors who need food or medication, but don’t want to go out in public. They have a pharmacy partner who will deliver medications free of charge!

Mac’s Pharmacy

Local pharmacy offering delivery of medications for seniors.

Senior Citizens Home Assistance Service

SCHAS has raised funds this past week to implement S.O.S. – SCHAS Out Shopping, a program to serve people who need to practice social distancing to keep themselves healthy and safe by delivering groceries to their homes.

Chase Drugs & Clinical Services

Free medication delivery for patients within 5 miles of downtown Harriman.

Video Conferencing

(Tested by ELET staff and family)

Google Duo

Google Duo is a video and audio calling app made by Google. It requires the installation of an app, but once you allow it access to your phone’s contacts, it will let you know if any of them have Google Duo. You can then make a video or regular call to any contact that has Google Duo by selecting them in the address book and tapping the video button.

Google Hangouts

Google Hangouts is a communication service that enables text, voice, or video chats, either one-on-one or in a group. It works best from a computer as you can make free internet calls and video calls by opening the app and typing in the phone number or gmail address you want to reach. 

Facebook Messenger

Facebook Messenger is an instant messaging feature built into Facebook. The app has a built in video call option as well and it is easily accessible in the conversation window of anyone you’ve messaged.

Facetime

FaceTime is Apple’s video and audio calling service.  It is easy to use if all parties have apple products. 

KOMP*

KOMP is a one-button computer, made specifically for those who have little to no experience using smartphones, computers and tablets.

Grandpad*

GrandPad® is designed with seniors in mind – the innovative device comes with features for connecting with loved ones, without the complicated features of other tablets.

Amazon Alexa*

The Amazon Echo comes in five base models currently: Echo, Echo Plus, Echo Dot, Echo Show and Echo Spot. All come with Alexa, a voice-activated technology innovation that has amazing potential for helping seniors with dementia. 

Oscar Senior App*

The app allows families to stay connected via video calls, instant messages and photo sharing. It can be downloaded onto a phone or tablet to make the item more user friendly for seniors.  It does not require any specific hardware, but does have a subscription fee. 

*Paid options for seniors

Virtual Support Groups

Alzheimer’s Tennessee

Telephone Caregiver Support Group
Monday, April 6, 2020 – 2pm
Dial 866 423-8755
Enter Access Code 275547#