WOKIE MASSAQUOI-WICKS

Office Manager

As Office Manager at Elder Law of East Tennessee since 2014, Wokie oversees the firm’s administrative staff, monitors the status of client cases, addresses client inquiries, and helps guide cases through to resolution.  For more than 20 years she has committed her time, energy, and administrative expertise to a variety of community-focused organizations aimed at providing vital services for those in need. She is a Certified Housing Counselor and a Certified Development Finance Professional.

Education:
University of Tennessee Knoxville, BA in Sociology and Urban Studies, 1984

University of Tennessee Knoxville, MA in Public Administration, 1989

Memberships:

American Society of Public Administrators

What is the problem you are best at solving for your clients?

In my position, I am best at providing support in the form of resources to my co-workers so that they in turn can provide quality and caring services to our clients.  With this support, I help to prevent client problems or concerns.

What excites you about your work and the contribution you make to the ELET team?   

The care for our clients and quality of services we provide to our clients are what excites me about the work I do at ELET.  It is a satisfying and fulfilling feeling when a client leaves our offices and feels like their burden has been shifted to or shared with a knowledgeable, competent staff.

What do you love most about ELET?

I love that we are one of the most diverse law firms in East Tennessee.  We have a unique group of individuals from different backgrounds working at ELET, and they each bring their own expertise, knowledge, passion, and care to the practice.

Where can we find you when you’re not working?

With my family, at the gym, or playing tennis.

Fun fact:

I was born and raised in Liberia, West Africa.