Relationship Manager

As Relationship Manager at Elder Law of East Tennessee, Megan DeBolt wears many hats. She is part marketer, part procedural analyst, and part client advocate. The ELET team strives to deliver exceptional services with honesty, respect, and compassion; in light of rapid firm growth, Megan’s job was created to ensure that the team consistently reaches that goal. She evaluates ELET’s processes from a client’s perspective, considering ways in which delivery of services may be improved; advises the firm’s leadership team; and manages the implementation of changes. If any client has concerns about the services they have received, Megan promptly addresses those concerns and ensures the ELET team learns from the experience. In addition, Megan spends time in the community representing ELET to other organizations serving elders, family caregivers, and individuals with disabilities, making sure they understand the value of our services and the ways in which we can support their clients. Megan came to the ELET team with 13 years’ experience in the health care industry supporting patients and families who are dealing with emotional and social challenges of illness and treatment. She is sensitive to the needs of families in times of crisis and is a passionate advocate for delivering the services they need in the most efficient way. Her background in human development and family studies affords a unique understanding of complex family dynamics and allows her to build compassionate, supportive relationships with those we serve.


University of Alabama, BS in Human Environmental Sciences, 2006


Beryl Institute

Certified Patient Experience Professional

Certified Child Life Specialist

What is the problem you are best at solving for your clients?

My primary job is to solve problems before they happen:  I seek ways to create an environment and process that is minimally stressful and that results in peace of mind for the client. In the event that a client is dissatisfied with any aspect of our services, I make sure the ELET team understands where the problems occurred and that we shore up our processes to prevent similar problems from recurring.

What excites you about your work and the contribution you make to the ELET team?   

In my role at ELET, I build relationships with clients, staff, agencies, and community partners to promote and support the client-centered experience. I am thrilled by the opportunity to support clients in times of great need and to then alleviate their associated anxieties with concrete solutions and problem-solving.

What do you love most about ELET?

ELET staff have a team approach to providing client-centered services in which every member plays an important role. I value the positive and supportive work environment.

Where can we find you when you’re not working?

I spend my free time at home with my husband and playing with my children.

Fun fact:

One of my favorite pastimes is whale watching. I don’t get to do it as often now as when I lived near the coast!